Product support
Getting set up
Installation takes about two minutes. If anything below does not match what you see, write to us rather than guessing — these tools touch your account.
Installing in MetaTrader
Identical on MT4 and MT5, apart from the folder name.
Open the data folderIn MetaTrader, choose File → Open Data Folder. A Windows Explorer window opens.
Go to the Experts folderOpen MQL5 → Experts on MetaTrader 5, or MQL4 → Experts on MetaTrader 4.
Unzip the download into itExtract the contents of the ZIP you downloaded into that Experts folder.
Restart MetaTraderClose the terminal completely and open it again. The tool now appears in the Navigator panel under Expert Advisors.
Drag it onto a chartAllow algorithmic trading when prompted. The controls appear on the chart.
Allow the licence server
Licensed builds check your key against our server. MetaTrader blocks outbound requests by default, so the address has to be allowed once. Demo builds never contact the server and need none of this.
In MetaTrader, open Tools → Options → Expert Advisors, tick Allow WebRequest for listed URL, and add the address for the product you licensed:
| Product | Address to allow |
|---|---|
| LinePilot | https://linepilot.kamalquant.com |
| TradeFrame | https://tradeframe.kamalquant.com |
If the check cannot reach us, your tool keeps working. A short grace period covers a dropped connection, a broker restart or a night without internet. Only an expired grace period or a licence we have actually revoked will stop trade management.
How licensing works
The demo costs nothing, foreverIt is the complete product. It runs only on demo accounts, with no time limit and no features removed.
A licence is $30LinePilot covers 3 live accounts per key. TradeFrame covers 5.
Each slot binds to one accountA slot is tied to the account number and the broker server, so the same number at a different broker is a different slot.
Changed broker? Write to usSlots are released by hand, usually the same day. There is no charge for moving a slot.
Contact
Talk to a person
Include your platform, your broker and what you were doing when it went wrong. Screenshots help more than descriptions.